The latest news and views from the EvaluAgent Team

EvaluAgent Blog


EvaluAgent quality assurance platform supports Risk & Compliance teams

By SJ Thompson | 8 Jul 2019
We’re constantly releasing new features within the EvaluAgent platform for contact monitoring and compliance requirements - a number of which will greatly benefit the financial services industry.
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EvaluAgent successful in renewing Cyber Essentials accreditation

By Matthew Jones | 20 Feb 2019
At EvaluAgent, we believe that trust in our product begins with Security. Today, we are pleased to confirm that we have renewed our Cyber Essentials accreditation. This means we have achieved the five recommended controls for optimal security...
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EvaluAgent team up with Call Centre Helper to deliver webinar masterclass

By Michelle Dinsmore | 17 Jan 2019
We’re absolutely delighted to confirm that EvaluAgent will be joining Call Centre Helper and Martin Jukes next week, as a proud sponsor of ‘The Best Ways to Design a Quality Scorecard’ webinar.
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Real-time notifications now available

By Matthew Jones | 22 Nov 2018
EvaluAgent has today announced its latest new feature as part of its cloud-based Quality, Coach and Compliance platform for Contact Centres.  
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Date Confirmed for Popular Quality & Compliance Event

By Matthew Jones | 23 Sep 2018
EvaluAgent® has announced the details of its second Compliance in the Contact Centre event to be hosted in Birmingham on 3rd October.
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EvaluAgent release Free QA Software to eagerly awaiting Contact Centres

By Matthew Jones | 9 Aug 2018
EvaluAgent® today confirmed the successful launch of its free Quality Monitoring software with a significant number of Contact Centres getting exclusive access before its general release at the start of September.
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