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EvaluAgent successful in renewing Cyber Essentials accreditation

By Matthew Jones | 20 Feb 2019
At EvaluAgent, we believe that trust in our product begins with Security. Today, we are pleased to confirm that we have renewed our Cyber Essentials accreditation. This means we have achieved the five recommended controls for optimal security...
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EvaluAgent team up with Call Centre Helper to deliver webinar masterclass

By Michelle Dinsmore | 17 Jan 2019
We’re absolutely delighted to confirm that EvaluAgent will be joining Call Centre Helper and Martin Jukes next week, as a proud sponsor of ‘The Best Ways to Design a Quality Scorecard’ webinar.
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Real-time notifications now available

By Matthew Jones | 22 Nov 2018
EvaluAgent has today announced its latest new feature as part of its cloud-based Quality, Coach and Compliance platform for Contact Centres.  
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Date Confirmed for Popular Quality & Compliance Event

By Matthew Jones | 23 Sep 2018
EvaluAgent® has announced the details of its second Compliance in the Contact Centre event to be hosted in Birmingham on 3rd October.
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EvaluAgent release Free QA Software to eagerly awaiting Contact Centres

By Matthew Jones | 9 Aug 2018
EvaluAgent® today confirmed the successful launch of its free Quality Monitoring software with a significant number of Contact Centres getting exclusive access before its general release at the start of September.
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Growing energy supplier opts for EvaluAgent

By Matthew Jones | 19 Jul 2018
One of the UK’s fastest growing energy providers has chosen EvaluAgent Quality Monitoring to revitalise its quality assurance process. As word of EvaluAgent’s proven abilities continues to spread, yet another new client has joined the growing...
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