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The latest news and views from the EvaluAgent Team

EvaluAgent Blog

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Introducing the groundbreaking EvaluAgent WEM platform: the vision is now a reality.

By Jaime Scott | 2 Mar 2017
If you only read one CX blog this year, we advise reading this one. An open letter to contact centre professionals from Jaime Scott, CEO, EvaluAgent.
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Lord Heseltine and EvaluAgent: sharing the same vision for the Tees Valley.

By Jaime Scott | 17 Jul 2016
The historic vote to leave the EU has already led to major reverberations across the UK and beyond.
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Agent unhappiness costs Call Centres £2.3bn a year

By Jaime Scott | 15 Jul 2016
Almost everyone has had a poor or experience with a call centre at some point. Many of the UK's biggest brands struggle with providing a great and consistent standard of customer service, which isn’t surprising when we remind ourselves that call...
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Tech North illuminates the path to regional growth with Northern Stars.

By Jonny Bradshaw | 28 Apr 2016
As a fast-growing startup on a mission to make call centres home to happy staff and great customer service, our work is closely linked to the businesses and people of the region we call home - The North.
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EvaluAgent wins prestigious Northern Tech award.

By Jaime Scott | 24 Mar 2016
It’s an exciting time for EvaluAgent as we continue to grow, develop and succeed - and as we are continue to be recognised by others for the value we bring to the call centre industry. Last night, EvaluAgent was invited to join the brightest and...
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EvaluAgent wins coveted Northern Stars award from Tech North.

By Jaime Scott | 26 Nov 2015
Since EvaluAgent was founded, our mission has been to challenge the status quo through delivering innovative solutions to one of the North’s biggest employers, contact centres. So of course, we’re more than proud to announce we have been selected as...
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