Car finance

Turn compliance pressure into QA clarity

With regulatory scrutiny intensifying across car finance, you need complete visibility of every customer conversation – and zero compliance gaps.

How evaluagent can help

  • Auto-QA 100% of conversations: every call, chat, ticket, email – it’s all covered
  • Evidence compliance: Show full audit trails, with remedial actions and efforts to improve
  • Regulation-friendly workflows: Route high-risk, high-value interactions to human evaluators for further analysis

Let’s talk. Request a conversation today and see how evaluagent can give you compliance peace of mind and customer intelligence.

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conversation intelligence quality assurance

The compliance challenge facing your business

Recent rulings and FCA interventions mean that firms involved in car finance must now ask:

  • Did we clearly disclose all broker/dealer commissions to customers?
  • Are our customer-facing conversations (phone, video, web chat) fully recorded, archived and QA’d?
  • Can we demonstrate governance and audit-trail on every transaction?
  • Are we prepared for increased complaints, regulatory enquiries or a possible redress scheme?

If any of these questions give you pause, let’s talk. evaluagent can help you get on top of compliance, quickly.

See evaluagent in action

Ready for a demo?

If you’re keen to get straight into seeing what evaluagent is capable of, get a walkthrough of the platform by one of our expert team.

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Trusted by global brands

“Before evaluagent it was messy, bitty, disjointed… now we have a comprehensive system to consolidate the data and give us an easy overview of everything.”

Nick Warner, Quality Assurance & Training Team Leader at Zego