Automatically import support calls from your Genesys account into EvaluAgent for analysis and evaluation.

See your Contact Center flourish with our integration for Five9 evaluagentCX, acts as a QA co-pilot, streamlining QA efforts on critical interactions, boosting efficiency, and rapidly improving agent performance with targeted coaching, while ensuring proper oversight of AI-driven outputs.

Automatically import calls and chats from Amazon Connect to banish repetitive admin from your QA processes.

Using Puzzel? Get setup in minutes with our native integration for Puzzel Contact Center, Puzzel Ticketing and Puzzel Case Management.

We want to see your Contact Center flourish with our integration for Aircall Our solution provides improved QA processes and valuable data that can enhance agent performance, increase contact centre efficiency and reduce customer churn.

Automatically import tickets, tags and survey results from Freshdesk to banish repetitive admin from your QA processes.

Use conversation analytics, ticket status and tags to automate QA and priorities training inventions.