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Jaime Scott

Chief Executive Officer (CEO) & Co-founder

Jaime leads EvaluAgent in delivering people-focused software and services to our customers. After almost twenty years directing customer experience and workforce engagement programmes for some of the UK’s biggest brands, including EE, Barclays and M&S, Jaime’s mission is to make things easier for call centres to deliver a truly great customer experience.

Michelle Dinsmore

Client Director & Co-founder

Michelle has an unwavering passion for helping call centres place the customer at the heart of their business. Using insights from almost two decades in customer experience direction and operations management, Michelle creates and nurtures meaningful relationships with our customers, ensuring EvaluAgent never fails to deliver what they need.

Alex Richards

Co-founder & Senior Software Engineer

Alex has a proven track record leading the development of innovative call centre software. As an original founder of EvaluAgent, Alex’s vision and technical expertise plays a crucial role in our journey.

Dianne Moralee

Business Development Director

Dianne has over 25 years experience in B2B software sales. Taking the lead on new business development, Dianne uses her knowledge and expertise to help meet our ambitious growth plans; after a number of recent contract wins within the utilities, energy and financial services sectors.

Getting started...

EvaluAgent's contact centre software provides everything your agents and team leaders need to deliver an outstanding customer experience. Click on the button below to view our call centre software