Jaime leads EvaluAgent in delivering people-focused software and services to our customers. After almost twenty years directing customer experience and workforce engagement programmes for some of the UK’s biggest brands, including EE, Barclays and M&S, Jaime’s mission is to make things easier for call centres to deliver a truly great customer experience.
Michelle has an unwavering passion for helping call centres place the customer at the heart of their business. Using insights from almost two decades in customer experience direction and operations management, Michelle creates and nurtures meaningful relationships with our customers, ensuring EvaluAgent never fails to deliver what they need.
Jonny creates trusted relationships with people who share our vision of a call centre industry staffed by engaged, motivated and happy people. With a background in developing and growing innovative software start-ups, Jonny’s savvy entrepreneurial drive and commitment to the cause makes it easy for prospects to become valued customers.
With an ever increasing number of clients, we're growing and fast. If you would like to join one of the most exciting software start-ups in the North East, please take a look at our existing vacancies