Jaime leads EvaluAgent in delivering people-focused software and services to our customers. After almost twenty years directing customer experience and workforce engagement programmes for some of the UK’s biggest brands, including EE, Barclays and M&S, Jaime’s mission is to make things easier for call centres to deliver a truly great customer experience.
Michelle has an unwavering passion for helping call centres place the customer at the heart of their business. Using insights from almost two decades in customer experience direction and operations management, Michelle creates and nurtures meaningful relationships with our customers, ensuring EvaluAgent never fails to deliver what they need.
Dianne has over 25 years experience in B2B software sales. Taking the lead on new business development, Dianne uses her knowledge and expertise to help meet our ambitious growth plans; after a number of recent contract wins within the utilities, energy and financial services sectors.