Vast amount of operational experience and industry knowledge means it’s possible we’ve already helped one of our customers to overcome the challenges you’re facing today. Actively used by banks, fund managers, credit providers, and insurers, EvaluAgent® includes all the features you would expect, plus a number of innovations to address your unique challenges.
Balance compliance with customer experience
Evidence compliance with TCF principles
Identify the root cause of errors
Improve Quality across front & back office
We support every new every client with expert onboarding, training and ongoing support that is recognised by our clients and differentiate us from other suppliers.
Whether you need help integrating TCF principles into your quality framework or keeping agents engaged, your dedicated client manager will be able to share their own knowledge and experience alongside a library of playbooks and toolsets.