Vast amount of operational experience and industry knowledge means it’s possible we’ve already helped one of our customers to overcome the challenges you’re facing today. Actively used by banks, fund managers, credit providers, and insurers, EvaluAgent® includes all the features you would expect, plus a number of innovations to address regulatory requirements.
Balance compliance with customer experience
Evidence compliance with TCF principles
Identify the root cause of errors
Improve Quality across front & back office
Through a blended approach of software and client support, we ensure project success and help every new client with onboarding, training and ongoing support; truly setting us apart from other vendors.
Whether you need help integrating TCF principles into your Quality Assurance Framework or keeping agents engaged, your dedicated client manager will be able to share their own knowledge and experience alongside a library of playbooks and toolsets.