Join Jaime Scott as he shares guidance on maintaining service quality with a remote team, the first in our remote working webinar series.
Customer support leaders must have the ability to maintain quality of customer service no matter the emergency, natural disaster or virus outbreak.
In this short webinar, we'll be covering how to monitor, and keep quality on track when managing a remote support team.
What you'll learn on this webinar:
- Common challenges faced by remote teams measuring quality
- How to set your remote agents up for success
- Opportunity to differentiate from competitors
Don't miss out on the next instalment, register for the series today.