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Customer Experience WebinarsOur best practice webinars, all in one place

December 2019 Product Update

By Matthew Jones |

The Hidden Gems of EvaluAgent

Suitable for all, catch up on Decembers product update webinar as the team demonstrate how to become an EvaluAgent "Power User" and get the most from your Quality Assurance and Coaching efforts.

Providing ideas, use cases and examples, we covered: 

  • How to use data capture questions to generate more data and take your reports to the next level
  • Why you should attach files (not just call recordings!) to individual evaluations
  • How our new line item library helps you build scorecards in a matter of minutes.

 

 

Enjoyed this webinar? Be sure to check our Knowledge Hub for more best practice, guides and blog posts.

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