Feeling like your QA programme is becoming a tickbox exercise? Or are you wanting to take your QA to the next level?
Watch this recorded webinar as we share how to make the most of your Quality Assurance data and provide a live demonstration of our brand-new Coach and Feedback app. Now part of our free 30-day trial.Through a mixture of best practice advice and product demonstrations, you'll learn:
- How to generate the right type of data and use it to deliver a superior customer experience.
- How to transform your QA programme into more than just another tickbox exercise.
- How to use QA data as the source of coaching sessions and build your own coaching forms.
Enjoyed this webinar? Be sure to check our Knowledge Hub for more best practice, guides and blog posts.