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    • Get an overview of the evaluagent platform and see how we can help your contact center thrive.

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      • Quality Assurance Benefit from a seamless blend of AI, automation and human oversight to laser focus your QA process.
      • Product Tours Explore evaluagentCX in your own time with our self-guided tours – no sign up required.
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      • Contact centre director icon Contact Center Director Deliver a consistently great CX by optimizing the performance of your people, processes & costs.
      • Head of QA icon Head of Quality Assurance Acheive 100% coverage and close the loop between QA, Coaching and Training from within one platform.
      • Team leader icon Contact Center Team leaders Deliver better coaching sessions & improve agent performance all from one platform.
      • Call centre agent icon Contact Center Agents Engage & support agents with visibility into their own performance, feedback and gamified leaderboards.
      • BPO Quality Assurance Business Process Outsourcers Measure, monitor and improve agent interactions with a Quality Assurance & improvement platform, built for BPOs.
      • IT Icon IT Lead Add best-of-breed automated agent improvement to your existing tech stack with ease.
      • Delivering great service at scale icon Delivering great service at scale Provide a great service consistently with a platform that grows with you.
      • Reduce attrition icon Reduce attrition Agents leaving costs your business money. EvaluAgent makes it more likely they will stay.
      • Automating compliance icon Automating compliance in the Contact Center Automatically analyze every interaction, minimize risk and log remedial actions with a fully auditable trail in one centralised platform.
      • Reducing operating costs icon Reducing operating costs in your Contact Center Minimize cost, save time & improve performance all at once.
      • QA automation and low coverage icon Increasing Conversation Coverage Improve productivity by 285% with automation & AI.
      • Increase Agent Engagement Increase Agent Engagement in the Contact Center Improve motivation by providing the tools to keep agents engaged and increase performance, customer satisfaction and brand value.
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    • Knowledge hub icon Knowledge Hub Check out our blogs, guides & insights into all things QA.
    • Customer stories icon Customer Stories Find out how other brands are driving Smart Quality into their contact centers.
    • About us icon About us Learn more about how we have become the leader in QA solutions
    • News and press icon News and Press Read more about evaluagent in the news
    • Careers icon Careers Find out about working for evaluagent and our current open roles
    • Partners icon Partnerships Explore how our organisations could work together
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  • Column 1
    • Platform
      • Platform
      • Quality Assurance
      • Product Tours
      • Integrations
      • Pricing
  • Column 2
    • Solutions
      • By Job Role
        • Contact Center Director
        • Head of Quality Assurance
        • Contact Center Team leaders
        • Contact Center Agents
        • Business Process Outsourcers
        • IT Lead
      • By Challenge
        • Delivering great service at scale
        • Reduce attrition
        • Automating compliance in the Contact Center
        • Reducing operating costs in your Contact Center
        • Increasing Conversation Coverage
        • Increase Agent Engagement in the Contact Center
  • Column 3
    • Resources
      • Knowledge Hub
      • Customer Stories
      • Security
      • Status Page
    • Company
      • About us
      • News and Press
      • Partnerships
      • Careers
      • Contact us

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