Build your own Workforce Engagement Platform with the evaluagent Marketplace

Contact Center As A Service


With hourly ticket import and powerful configuration, enjoy a seamless sync of calls between RingCentral and evaluagentCX!
Genesys Partner Network
Call Recording Contact Center As A Service


Automatically import support calls from your Genesys account into EvaluAgent for analysis and evaluation.
Call Recording Contact Center As A Service Ticketing and Helpdesks


Using Puzzel? Get setup in minutes with our native integration for Puzzel Contact Center, Puzzel Ticketing and Puzzel Case Management.
Contact Center As A Service


Streamline QA and Performance Improvement process with automation, analytics and playback conversations with our new side-by-side evaluation mode.
Call Recording


We want to see your Contact Center flourish with our integration for Aircall Our solution provides improved QA processes and valuable data...

API Integration

If we don't support your solution yet, you can still integrate your systems with the evaluagent platform via our open API, either to import contacts or to access real-time data and reporting workflows into your own business systems. Check out our API documentation set.

Can't find what you're looking for?

If you're using a Contact-Center-As-A-Service or Call Recording tool that isn't listed here, please get in touch with our team. We may be able to help you on your journey