Terms of use

Through 3rd party software, SocialRel8 Ltd (trading as EvaluAgent) uses cookies and tracking technologies to analyse trends, administer our website and improve performance.

Terms of use.

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern SocialRel8 Ltd.’s relationship with you in relation to this website.

The term ‘SocialRel8 Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose office is located at DigitalCity, Bridge Street West, The Boho Zone, Middlesbrough, TS2 1AE.

Our company registration number is 07851629.

The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

Cookie policy

Through 3rd party software, SocialRel8 Ltd (trading as EvaluAgent) uses cookies and tracking technologies to analyse trends, administer our website, track users’ movements around our website, and re-target to gather demographic information about our user base. 

Cookies that we may store

We use “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalise pages on our website or previously completed a form, a cookie helps us to recall your specific information on subsequent visits. When you return to our website, the information you previously provided can be retrieved, so you can easily use the personalised features.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you can still make use of our website, however the experience which you receive may be different. EvaluAgent keeps track of the pages you visit, for how long, and the path you took to get there, to help determine what portion of our website is the most popular or to tailor our sales and marketing approach. This data is used to deliver customised content and promotions within our website to customers whose behaviour indicates that they are interested in a particular subject area.

Log Files

We may collect demographic information, such as your ZIP/post code, age, gender, preferences, interests, and favourites. Unless such information is voluntarily given, these are not associated with your name or other Personal Data.

There is also information about your computer hardware and software that is automatically collected by us through third party providers (See Appendix A). This information can include your IP address, browser type, domain names, Internet Service Provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses. This information is used by EvaluAgent to provide general statistics regarding use of our website, and the personalisation of our sales / marketing activities. For these purposes, we do link this automatically-collected data to Personal Data such as name, email address, address, and phone number.

Email tracking

As part of improving our marketing and sales processes, we also use HubSpot to help us track the performance and response emails (open rate, time of open, clicks and time of click) that we send to our database of contacts

Appendix A

3rd party software and services that may store cookies on your machine


Specific cookie names and descriptions are listed below, as well as tracking information for the ads tool and cookies from third-party systems: 

Functional cookies

This cookie is used by the opt-in privacy policy to remember not to ask the user to accept cookies again. This cookie is set when you give users the choice to opt out of cookies
(Expires: 2 years)

This cookie can be set to prevent the tracking code from sending any information to HubSpot. Setting this cookie is different from opting out of cookies, which still allows anonymized information to be sent to HubSpot.
(Expires: 2 years)

This cookie is used to test whether the visitor has support for cookies enabled. 
(Expires: Session cookie)

This cookie is used to consistently serve visitors the same version of an A/B test page that they’ve seen before.
(Expires: Session cookie

This cookie is used to consistently redirect visitors to the language version of a page in the language they’ve selected on this top-level private domain in the past (if such a language version exists).

When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login. The cookie name is unique for each password-protected page.   

hs-messages-is-open (TTL 30 minutes)
This cookie is used on the visitor UI side so HubSpot can determine/save whether the chat widget is open for future visits. It resets after 30 minutes to re-close the widget after 30 minutes of inactivity

hs-messages-hide-welcome-message (TTL 1 day)  

When you dismiss the welcome message in your messages tool, a cookie is set to prevent it from appearing again for one day.

The main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
(Expires: 2 years) 

This cookie is used for to keep track of a visitor’s identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts.
(Expires: 10 years) 

This cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. 
(Expires: 30 min) 

Whenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the user has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session.
(Expires: None. Session cookie) 

This cookie is used to recognize visitors who chat with you via the messages tool. If the visitor leaves your site before they’re added as a contact, they will have this cookie associated with their browser. If you have a history of chatting with a visitor and they return to your site later in the same cookied browser, the messages tool will load your conversation history with that visitor. 

For further information, please click here.

Google Analytics

This Cookie is placed by Google. It enables SocialRel8 to learn information about our users use of the SocialRel8 web site such as the time of visit, the pages viewed, whether the user has visited before and the web site visited prior to visiting the SocialRel8 web site.

For further information about Google Analytics please see: https://policies.google.com/technologies/types

Leadfeeder (a Google Analytics plugin) 


We use Leadoo’s tracking service to follow what users are doing on the site and combine this behavioural data with other data we can gather from e.g. chat interactions. Leadoo uses ETag tracking to hook together the same user’s behaviour over several sessions. Please check out Leadoo Marketing Technologies Ltd’s Privacy Policy (https://leadoo.com/privacy-policy/) for more information on what is tracked and what your rights are. Leadoo works as the Processor and we work as the Controller for the data in terms of GDPR. You can stop the tracking by emptying your browser’s cache after the visit. For more on how Leadoo works as a GDPR compliant processor, see https://leadoo.com/privacy-policy-processor/.


The AdRoll cookie we serve through the AdRoll platform for this purpose is named “__adroll”.

More details can be found here



This Cookie is placed by Facebook. It enables SocialRel8 to measure, optimize and build audiences for advertising campaigns served on Facebook. In particular it enables SocialRel8 to see how our users move between devices when accessing the SocialRel8 web site and Facebook, to ensure that SocialRel8’s Facebook advertising is seen by our users most likely to be interested in such advertising by analysing which content a user has viewed and interacted with on the SocialRel8 web site.

For further information about the Facebook Pixel please see: https://en-gb.facebook.com/business/help/651294705016616


We use the LinkedIn tracking pixel to help us determine the efforts of our marketing activities, and to advertise our services to those that we believe are interested or have already engaged. 

Similarly, we may use a cookie to determine whether LinkedIn has shown an ad and how it performed.

We may also work with a partner to show you an ad on or off LinkedIn,  such as after you’ve visited the site or application of a LinkedIn partner.


www.evaluagent.com (the website of SocialRel8) uses the ShareThis plugin to make the sharing our content easier for our readers. As part of this technical solution ShareThis “tags” visitors on the websites that use ShareThis Publisher Applications with browser cookies. Users tagged by ShareThis are given a technical identifier, such as C62414AY9324FB5671069928026P0067. This browser cookie tracks the content viewed by the visitor and pages of websites which use ShareThis Publisher Applications (“Our Publishers”). Pixel tags are then used to transfer browsing data from visitors of Publishers’ websites to ShareThis and our data partners.

The data ShareThis collect on your website is pseudonymised personal data. ShareThis know how a particular browser or device interacts with your website; ShareThis do not know the person behind the browser or device.

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