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Up to 70% of teams are relying on spreadsheets to manage their quality and coaching. But now there's a better way...
EvaluAgent is a cloud-based quality and improvement platform that enables you to score customer-interactions, produce detailed reports, and quickly highlight opportunities for improvement; in record time and all in one place.
Director at Newstel GmbH
Head of Contact Centre at Network Homes
Compliance Manager at Eversmart
Head of Service Desk at Mirus IT
Customer Service Manager at Digital Ventures
Head of Customer Transactions at YGH
You don't have to go it alone - our team will walk you through everything.
From building an effective scorecard to improving agent engagement, our experienced customer success team will be on hand every step of the way.