Pricing

Looking for a ballpark figure to get you started? Take a look at our transparent pricing structure below.

Real-time QA & auto-wrap

From £20 per user per month

  • ✅ Browser-based app
  • ✅ Auto start & stop
  • ✅ Real-time call-transcription
  • ✅ Configurable auto-QA scorecards
  • ✅ Vulnerability alerts
  • ✅ Auto call summary
  • ✅ CCaaS & UCaaS integration

Auto-QA & Improvement

From £20 per user per month

  • ✅ Call transcription
  • ✅ Auto work assignment
  • ✅ Auto, manual, blended QA
  • ✅ Calibration
  • ✅ On-demand AI Insights
  • ✅ Customer-journey QA
  • ✅ Actions, 121s & plans
  • ✅ Gamification & leader boards
  • ✅ WFM integrations
  • ✅ Reporting suite & API
  • ✅ LMS

Conversation Intelligence

From £40 per user per month

  • ✅ Call transcription
  • ✅ Reason for contact & intent
  • ✅ Audio metrics
  • ✅ Auto summary
  • ✅ Sentiment
  • ✅ Predictive metrics (E.g xNPS)
  • ✅ Configurable Insight Topics
  • ✅ AI-search, Reporting Suite & API

Request pricing

For a more accurate quote based on user numbers and functionality, fill in the contact form and one of our team will be in touch shortly.

Pricing per user, per month:

  • Auto-QA and improvement from £20
  • Real-time QA from £20
  • Conversation intelligence from £40

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