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Recognised for great support, as well as our software

We know our software includes all the features you'll need to get the job done. But, we recognise the importance of continuous support to ensure long-term success.

Too often you buy the software, and then are left with the option of an expensive consultant to help you use it, or a 30 page user manual that's stuck in the 1980's and does little to engage your team!

Just like our software, we've taken a fresh approach to software support and it's all delivered by experienced, contact centre professionals.

Your dedicated customer success manager will support you with every step; and at no extra cost

With a wealth of experience and a consultative approach, we’ll help you to re-invigorate your quality process and deliver tangible benefits to your business

 Meet the team ARRANGE DEMO


Continuous support whenever, and however you need it


On-site workshops and training


Dedicated customer success manager


24/7 Helpdesk, guides and playbooks

Forming a strategic partnership with a global business process outsourcer

Through a strategic partnership, built on trust and respect, EvaluAgent® has been instrumental is helping this global BPO achieve its ultimate goal of becoming more customer-centric; greatly improving the monitoring and measurement of customer feedback.

Click here to read this case study

Trusted by contact centres of all sizes

View software ARRANGE DEMO