Meet us in-person, enjoy expertise on-demand, or watch a webinar. Whatever your preference, we’re here to help you drive improvements in your contact center with insights, tips and advice.
WEBINAR
Agent Engagement Summit: Team Leaders
2pm BST | 24th April 2024
IN-Person Event: STAND 4050
Call & Contact Center Expo, Las Vegas 2024
24th – 25th April 2024
masterclass
Why CX can’t hang up on the voice channel
2pm bst | 1st may 2024
Virtual round-table
SIG – Quality Management: May 2024
12pm BST | 7th May 2024
MASTERCLASS
Is there a better alternative to real-time QA?
2PM BST | 29th MAY 2024
IN-Person Event
UK National Contact Centre Awards 2024
17th June 2024
MASTERCLASS
NPS surveys are dead. What’s next?
2pm GMT | 26th june 2024
Virtual round-table
SIG – Quality Management: July 2024
12pm BST | 2nd July 2024
Virtual Event
Agent Engagement Summit 2024
9th October 2024
Virtual round-table
SIG – Quality Management: November 2024
12pm GMT | 20th November 2024
Our expert team are on-hand to show how evaluagent can help you streamline QA, automate agent improvement and and deliver exceptional customer experiences.
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