RingCentral

With hourly ticket import and powerful configuration, enjoy a seamless sync of calls between RingCentral and evaluagentCX!

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Genesys

Automatically import support calls from your Genesys account into EvaluAgent for analysis and evaluation.

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Amazon Connect

Automatically import calls and chats from Amazon Connect to banish repetitive admin from your QA processes.

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Puzzel

Using Puzzel? Get setup in minutes with our native integration for Puzzel Contact Center, Puzzel Ticketing and Puzzel Case Management.

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Talkdesk

Streamline QA and Performance Improvement process with automation, analytics and playback conversations with our new side-by-side evaluation mode.

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evaluagent for Freshdesk

Automatically import tickets, tags and survey results from Freshdesk to banish repetitive admin from your QA processes.

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evaluagent for Zendesk

Use conversation analytics, ticket status and tags to automate QA and priorities training inventions.

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