Puzzel

Using Puzzel? Get setup in minutes with our native integration for Puzzel Contact Center, Puzzel Ticketing and Puzzel Case Management.

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Talkdesk

Streamline QA and Performance Improvement process with automation, analytics and playback conversations with our new side-by-side evaluation mode.

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Kustomer

We want to see your Contact Center flourish with our¬†integration for kustomer Our solution provides improved QA processes and valuable data that can enhance agent performance, increase contact centre efficiency and reduce customer churn.

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Zapier

Zapier lets you connect EvaluAgent with thousands of the applications where we don’t currently have a native integration, and SFTP isn’t an option.

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Twilio Flex

Connect EvaluAgent QM and Performance Improvement platforms with one of the world’s fastest-growing CCAAS tools in just a few clicks.

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EvaluAgent for Freshdesk

Automatically import tickets, tags and survey results from Freshdesk to banish repetitive admin from your QA processes.

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Dixa

Not a fan of Dixa’s own Quality Assurance tool. Use our comprehensive AI-Powered Platform, featuring a native integration with Dixa; out-of-the-box.

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EvaluAgent for Zendesk

Use conversation analytics, ticket status and tags to automate QA and priorities training inventions. Plus, our latest enhancement now reduces APIs calls to keep everyone happy.

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