Integrate in seconds and then utilise pre-built filters, or configure your own, to import conversations from Salesforce in real-time. Super flexible, EvaluAgent for Salesforce allows you to filter imports by type, channel, contact type, status, agent and more!
With our official Salesforce app (coming soon to the Salesforce marketplace), EvaluAgent for Salesforce enables Quality Assurance teams to take action directly in Salesforce.
Select tickets to evaluate, see quality results inside Salesforce and keep all your platforms up to date with two-way sync.
With a rapidly growing eco-system of integrations, EvaluAgent connects your tech stack and systems so you can evaluate every channel and centralise all your quality assurance data.
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With features to make every part of your process more human, and a support team on-hand to help, taking your Quality and Coaching to the next level has never been easier.
