CONFERENCE

On demand: Contact Center Performance Summit

Missed out on our flagship virtual event?

While you won’t get the buzz of the lobby, the chance to chat with speakers, or network with other attendees, that doesn’t mean you need to miss out altogether! We’ve collated all the content from the day into a single handy hub of recordings and resources.

Simply enter your details in the form to get access now.

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Drive performance in your contact center

evaluagent’s Contact Center Performance Summit played host to an array of talks focused on everything from AI, to leading CX innovation. As
part of our hub, you can view recordings of talks including:

  • Why customer experience is key to unlocking innovation
  • 5 ways predictive metrics will shape the contact center
  • The skills needed to manage a human-AI blended team
  • Unlocking voice insights: the key to contact center transformation

And much, much more! Register your details today to get immediate access.