evaluagent ranked as a leading QA platform, earning 13 G2 badges in latest report

2nd April 2024

evaluagent, a leading provider in automated quality assurance and agent performance improvement software, is thrilled to announce its achievement of 13 G2 badges in the Spring 2024 report. These badges reaffirm evaluagent’s status as a platform of choice for businesses across the UK, Europe, and the Americas.

Key highlights among these badges are being ‘Easiest to do business with’ for enterprise businesses, as well as being a ‘Leader’ for Contact Center Quality Assurance and ‘High Performer’ across the UK, EMEA and the Americas. evaluagent’s strong performance across various categories highlights our adaptability and versatility in serving the diverse needs of contact centers across different sectors and regions. 

James Marscheider, Chief Commercial Officer at evaluagent, said of the badges: “It’s great to see our ongoing dedication to customer satisfaction recognized, particularly as a company that’s easy to do business with. We’re excited to exceed expectations even further by helping our customers take their QA and agent improvement to new heights with AI, automation, and professional services.”

What are the G2 reports?

G2, the world’s leading business software review platform, awards badges to companies based on verified customer reviews and user satisfaction ratings. Each quarter, G2 compiles data from advanced algorithms and user reviews to highlight the performance of key software providers in the market. Achieving 13 badges across categories is a great achievement, and we’re delighted to be recognized as a leading platform.