evaluagent scores top ratings in QA, Conversation Intelligence and Speech Analytics in G2’s Summer 2025 report
4th July 2025
evaluagent, a trusted provider of quality assurance and conversation intelligence solutions for contact centers, has again been recognized by G2, earning 37 badges in the Summer 2025 report. This recognition reinforces evaluagent’s reputation as a go-to platform for forward-thinking contact centers across the UK, Europe, the Americas, and Asia-Pacific.
By uniting quality assurance, speech analytics, and AI-driven insight in one platform, evaluagent helps teams turn conversations into opportunities for better customer experience.
Highlights from this quarter’s report include:
- Leader – Contact Center Quality Assurance
- High Performer – Conversation Intelligence
- High Performer – Speech Analytics
- Easiest to Do Business With (Mid-Market)
- Users Love Us
High Performer status is awarded to products with outstanding customer feedback, even if they’re still gaining broader market share – something evaluagent is rapidly addressing as adoption increases globally.
James Marscheider, Chief Commercial Officer at evaluagent, commented: “We’re thrilled to see our momentum continue with another strong G2 report. These badges across different business sizes and territories show how much our customers value the work we’re doing, and we’re excited to keep helping them turn QA into a true source of insight and competitive advantage.”
What is G2?
G2 is the world’s most trusted software marketplace, used by millions to discover, compare, and review tools based on real user feedback. Its quarterly reports use verified customer reviews and proprietary scoring to spotlight leading platforms in each category.
