evaluagent recertifies for ISO 27001:2003 with flying colours 

4th April 2024

evaluagent, a leading provider of innovative quality assurance and performance management software for contact centers, is proud to announce its successful recertification for ISO 27001:2003.  

The recertification process involved a comprehensive audit of evaluagent’s security policies and procedures. Following a thorough assessment, we are delighted to report that no non-conformance was identified during the audit, highlighting our dedication to safeguarding sensitive information, security integrity, and customer trust. 

“We’re thrilled to have achieved recertification for ISO 27001:2003, reflecting our commitment to upholding the highest standards of security in everything we do,” said Alex Richards, Chief Information Officer at evaluagent. “We’re not ones to rest on our laurels, so it’s onwards and upwards from here as we look to further enhance our security posture by adding Cyber Essentials Plus certification – coming soon!” 

We look forward to building on this work towards aligning our current framework with the updated ISO standard, ISO 27001:2022. Watch this space!