Integrate EvaluAgent with anything!

It’s never been easier to connect your workforce management, customer contacts, call recordings, and survey results to a best-in-class quality and improvement platform.

 

Connect 100s of applications using Zapier

Using our Zapier integration, you’ll be able to fetch contacts from some of the most popular chat, helpdesk and CRM platforms including the likes of Zoho, Drift, LiveChat, MS Dynamics, and HelpScout.

With just a few clicks and a 'Zap' - you'll be fetching contacts, chats, and tickets into EvaluAgent and, within minutes, you’ll be assigning contacts to evaluators.

Zapier Intergration

Join the dots with our real-time API

With minimal effort from your tech team, our API enables you to automatically push and fetch specified data into and out of EvaluAgent in real-time – saving hours of effort and messing around with spreadsheets!

  • Update joiners, movers and leavers in your workforce management system and automatically update users in EvaluAgent.
  • Import contacts from your in-house systems.
  • Push results into business intelligence tools like PowerBI, Qlik and Looker.

Techy? Read our API docs.

API@2x

Bulk upload with no storage limits

Perfect for those older, on-premise systems.

EvaluAgent’s SFTP Bulk Uploader allows you to import contacts 'en masse' enabling you to link call meta-data and recordings to evaluations – all in one place.

What’s more, with our media player, you can annotate recordings and connect them to detailed scores and feedback to drive more effective coaching conversations.

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Discover more about our 'native' integrations

Stop playing around with your Quality Assurance.

EvaluAgent provides everything you need to evaluate, coach and engage your customer service and sales teams, so why wait?

Try EvaluAgent for free or view our pricing to learn more.

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