Create an EvaluAgent account and then utilise pre-built filters, or configure your own, to import conversations from your Freshdesk in real-time. Super flexible, the ever-expanding integration allows you to filter contacts by type, status, agent and more!
With our official Freshdesk app (coming soon to the Freshdesk marketplace), EvaluAgent for Freshdesk enables Quality Assurance teams to take action directly in Freshdesk.
Select tickets to evaluate, see quality results inside Freshdesk and keep all your platforms up to date with two-way sync.
With a rapidly growing eco-system of integrations, EvaluAgent connects your tech stack and systems so you can evaluate every channel and centralise all your quality assurance data.
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