Our inaugural Agent Engagement Summit saw industry leaders from all corners of the contact center gather to share their expertise on creating a better employee experience.  

Happy agents makes for great business, both for employees and customers, so catch up on the keynotes and ponder the panel at your leisure.  

You’ll see first-hand research on how attrition is affecting contact centers, learn how gamification can invigorate your agents, discover the potential in AI, and what agents are telling team leaders they really need – register your details for full access now!