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Consumer Duty and Quality Assurance: Putting the customer first in the Financial Services sector

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A countdown to compliance

The FCA Consumer Duty is a new regulation that will come into effect in the UK on 31st July 2023, but navigating regulation compliance for your contact centre doesn’t have to be a headache.

Watch our webinar with leading law firm Burness Paull to understand how to tackle consumer duty head on with quality assurance at the heart of putting the customer first.

By Viki Patten

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