Elevate your Quality Assurance: a comprehensive guide for the Gambling industry

We’ve crafted this comprehensive guide to assist operators in establishing a solid quality assurance framework in the gambling industry. This not only enhances your Quality Assurance (QA) process, but also simplifies the development of a scorecard that effectively identifies vulnerable and high-risk customers. Ultimately, this promotes a safer and more responsible gambling environment for all stakeholders.

Download this Guide to learn about: 

  • Creating a quality framework
  • Step 1. Understanding the purpose
  • Step 2. Identifying the channels
  • Step 3. Aligning with company objectives and values
  • Step 4. Developing specific measures
  • Step 5. Identifying scoring
  • Step 6. Implementation

And lots, lots more on how evaluagent can help.

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