Swing by the evaluagent booth to learn how you can keep monitor and improve both your human agents and bots in one place. Get a demo, and chat to our expert team.
Learn moreMeet us in-person, enjoy expertise on-demand, or watch a webinar. Whatever your preference, we're here to help you drive improvements in your contact centre.
Live webinars and in-person events to help you get more from your QA.
Swing by the evaluagent booth to learn how you can keep monitor and improve both your human agents and bots in one place. Get a demo, and chat to our expert team.
Learn more
The observability flywheel — evaluate, surface, improve, re-evaluate — and why one consistent standard across humans and bots wins.
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One of Europe's largest events for CX leaders, the evaluagent team will be there to show you the platform, and talk all things AutoQA, AI agents and Conversation Intelligence.
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A practical look at where AI scores well, where humans are essential, and how to build calibration that earns trust on the floor.
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Come speak to our evaluagent team in the US - see the platform in action, and find out how we can help with your quality management challenges.
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Why sampling can't survive regulatory scrutiny, and how to build an audit trail you can hand over on demand.
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A staged path to automated quality for growing teams — how to spot the signs, pick one use case, and avoid common false starts.
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One of the biggest events of the year for contact centre professionals in the UK and beyond. Meet the evaluagent team and see how we can help you monitor every interaction, human and AI.
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A practitioner session on fine-tuning automated line items to lift accuracy and build trust in AutoQA.
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Using anonymised production data, see where quality teams are heading, and how QA roles change as AI takes on more scoring.
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Why generic AI scoring misses factual and process errors — and how to make business context central to your AutoQA.
RegisterOur expert team are on-hand to show how evaluagent can help you streamline QA, automate agent improvement and deliver exceptional customer experiences.