Reveal performance and actionable insights for every agent and customer experience with EvaluAgent's Auto-QA add-on.
Build smarter teams
Automated workflows improve the efficiency of your QA team whilst our risk-based approach ensures coaching activity is focused.
EvaluAgent’s fully integrated reporting suite and improvement workflows enable team leaders and coaches to turn insight into improvement actions.
EvaluAgent grows with your contact center. Start with Quality Assurance and trial any of our add-on features only when you’re ready to do so.
Customer experience solutions for all
Because great EX = great CX
We understand the different requirements you and your team might have when choosing a new platform. That’s why we’ve made it easier for you to choose a solution based on your job role. We’re consistently recognised by G2 as the easiest QM and Improvement platform to use, now find out why.