Call Centre Quality Assurance Best Practices | EvaluAgent

Date Confirmed for Popular Quality & Compliance Event

Matthew Jones _ August 2018

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EvaluAgent release Free QA Software to eagerly awaiting Contact Centres

Matthew Jones _ August 2018

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How to create a great Quality Scorecard in your contact centre

Matthew Jones _ August 2018

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EvaluAgent® delivers Compliance in the Contact Centre masterclass

Matthew Jones _ June 2018

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Changing your Quality Assurance Process – A “How-to” Guide

Reg Dutton _ April 2018

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EvaluAgent® Appoints New Business Development Director To Spearhead Growth

Matthew Jones _ March 2018

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Leading BPO opts for EvaluAgent Quality

Matthew Jones _ November 2017

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EvaluAgent joins forces with the CCA!

Jonny Bradshaw _ November 2017

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Growing energy supplier opts for EvaluAgent

Matthew Jones _ November 2017

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EvaluAgent awarded Cyber Essentials accreditation

Matthew Jones _ October 2017

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