Streamlined 1-2-1 planning
Easily plan & schedule 1-2-1s with your agents at mutually convenient times with the ability to fetch all agents schedules from Peopleware.
Improved workforce management
With the ability to view Agent Plan schedules alongside your own calendar, you can better manage your team's schedules ensuring they are aligned with business needs and agents are receiving support to perform at their best.
Increased efficiency
Reduce the amount of time and admin effort required to manage your contact centre team, freeing up time to focus on important tasks.
Better collaboration
With the evaluagent & Peopleware integration, Supervisors and Managers can work together more effectively, ensuring that everyone is on the same page when it comes to managing your contact centre teams.
