Powering leading contact centers in regulated and fast-paced industries.
SEASALT
“Now we have a comprehensive system to consolidate the data and give us an easy overview of everything. evaluagent has absolutely saved us time and enhanced the service quality within the department.”
– Sophie Littlefair, Senior Customer Service Manager
“Now we have a comprehensive system to consolidate the data and give us an easy overview of everything. evaluagent has absolutely saved us time and enhanced the service quality within the department.”
– Nick Warner, Quality Assurance & Training Team Leader
“A tool such as evaluagent plays a vital role in empowering our quality and coaching, especially when it comes to helping agents manage and resolve potential customer concerns before they become official complaints.”
“With evaluagent it’s not just about the digital platform. It’s as much about the quality of the people – they take QA seriously, and they’re completely committed to helping CLICKD achieve for our clients through a QA engine that is accessible and always delivers useful, tangible insights.”
We’ve lived your pain The result? Tech that’s simple to use, scales with you, and gets results faster than anyone else.
We do more than score evaluagent goes beyond QA – from automatic coaching plans and real-time performance management, to powerful actionable insights, we help teams act, not just report.
You’re different – so are our workflows Full automation? Manual QA? Something in between? Our configurable workflows meet you where you are — and evolve with you, not against you.
And with an award-winning Customer Success team alongside decades of operational and strategic experience, it’s not just software you’re getting. You’ll see value in days, not quarters.
See what you've been missing
Speak to one of our expert team today to see evaluagent in action, or take a look at our pricing.