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Our mission

As former contact centre managers ourselves, we know how hard it is to consistently deliver great customer service in an environment of metrics, optimisation and repetition.

We understand the frustrations of having to manage complex spreadsheets, interpret unwieldy management reports, and the struggle of using software that doesn’t really work. 

That's why we created EvaluAgent®. To make contact centres home to a great customer experience.

Want to see how we do it? View our software

Tech & Industry Awards.

Our goal of transforming the contact centre industry has also been recognised by a wider audience too.

 

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Prestigious Little British Battler Award

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Northern Stars

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Best Technology Finalist

 

Press Coverage

Word of our success has spread, and we regularly feature in global media outlets.

 

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Forbes.

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The Next Web.

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TechMarketView.

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Call Centre Helper.

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Business Quarterly.

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TechCo.

Talk to us

We would love to hear your thoughts, so if we haven’t yet met, please take the opportunity to say hello.