Skip to content
Search
Select to toggle search modal
Login
Select to toggle mobile menu
Platform
The EvaluAgent Platform
Get an overview of the EvaluAgent platform and see how we can help contact centres to thrive.
Learn more
Quality Assurance
Evaluate four times faster.
Coaching and One-to-Ones
Turn insight into performance improvement.
eLearning (LMS)
Targeted training, created and assigned effortlessly.
SmartScore
Evaluate any conversation in seconds
Auto-QA
Automate Quality and Compliance with AI.
Product Tours
Explore EvaluAgent in your own time.
Solutions
By Job Role
Contact Center Director
Deliver a consistently great CX by optimizing the performance of your people, processes & costs.
Head of Quality
Acheive 100% coverage and close the loop between QA, Coaching and Training from within one platform.
Team Leader
Deliver better coaching sessions & improve agent performance all from one platform.
Contact Center Agent
Engage & support agents with visibility into their own performance, feedback and gamified leaderboards.
Business Process Outsourcers
Measure, monitor and improve agent interactions with a Quality Assurance & improvement platform, built for BPOs.
By Challenge
Delivering Great Service at Scale
Provide a great service consistently with a platform that grows with you.
Reduce Attrition
Agents leaving costs your business money. EvaluAgent makes it more likely they will stay.
Automating Compliance
Automatically analyze every interaction, minimize risk and log remedial actions with a fully auditable trail in one centralised platform.
Reducing Operating Costs
Minimize cost, save time & improve performance all at once.
Increasing Conversation Coverage
Improve productivity by 285% with automation & AI.
Increase Agent Engagement
Improve motivation by providing the tools to keep agents engaged and increase performance, customer satisfaction and brand value.
Pricing
Integrations
Resources
Knowledge Hub
Check out our blogs, guides & insights into all things QA.
Customer Stories
Find out how other brands are driving Smart Quality into their contact centers.
Company
About Us
Learn more about how we have become the leader in QA solutions
News & Press
Read more about EvaluAgent in the news
Careers
Find out about working for EvaluAgent and our current open roles
Partnerships
Explore how our organisations could work together
Contact Us
Get in touch with our team
Book a demo
Free trial
Search www.evaluagent.com
Search
Close
Select to close modal
Select to close modal
gradient-curve
icon-arrow-blue
icon-arrow-navy
icon-arrow
icon-chevron
Email Icon
icon-facebook
icon-instagram
icon-linkedin
Combined Shape
Telephone
icon-pinterest
icon-play-video
Play icon
icon-search-close
icon-search
icon-share
icon-star
icon-tick
icon-tooltip
icon-twitter
icon-youtube