Are you ready for a game-changing event that will revolutionize the way you think about agent engagement? Look no further! We’re excited to announce the Agent Engagement Summit 2023, an event that promises to reshape the landscape of customer service and elevate your understanding of agent interactions.
In the ever-evolving landscape of customer experience (CX), it’s time to shift our focus from “customer first” to “agent first.” After all, a great employee experience (EX) directly translates into a great customer experience. Are you actively taking steps to make a positive impact on this crucial connection within your contact center?
Join us for an insightful and thought-provoking event that aims to revolutionize the way we approach agent engagement and customer experience. Our event will provide exclusive access to some of the industry’s most renowned thought leaders, experts, and practitioners, who have successfully navigated the complex realm of agent engagement and CX.
This event has now passed – watch on demand below:
Date: October 4th 2023
Time: 2pm BST / 9am EST
Registration: Register here
About the Event
The Agent Engagement Summit 2023 is not just another contact center event, it’s a convergence of industry leaders, customer service experts, and innovators who are dedicated to transforming agent engagement strategies. Our line-up of speakers includes some of the most influential names in the customer service field, ready to share their insights, experiences, and success stories.
What to Expect
Cutting-Edge Insights: Gain access to the latest trends, strategies, and best practices in agent engagement. Learn how to enhance agent satisfaction, boost performance, and ultimately deliver exceptional customer experiences.
Interactive Breakout Sessions: Deep dive into breakout sessions designed to provide hands-on experiences. Learn how to implement practical solutions and strategies that drive real results for your team.
Inspirational Keynotes: Be inspired by thought-provoking keynotes that will challenge your perspective and ignite your enthusiasm for redefining agent engagement in your organization.
Who Should Attend
- Customer Service Professionals
- Contact Center Managers
- Team Leaders and Supervisors
- Customer Experience Enthusiasts
- Technology and Innovation Leaders
How to Participate
Participating in the Agent Engagement Summit 2023 is as easy as 1-2-3:
- Register: Visit the registration page here to secure your spot.
- Mark Your Calendar: Save the date and time in your calendar. Get ready for a day full of insights!
- Connect Online: On the event day, join us online from the comfort of your home or office. Access the summit sessions, engage with speakers and attendees.
Don’t miss out on this incredible opportunity to elevate your agent engagement strategies and take your customer service to new heights. Mark your calendar, register now, and get ready to be a part of the Agent Engagement Summit 2023!
For more information and updates, visit the official event page here.
We can’t wait to see you there!