ON-DEMAND TRAINING SESSION Course Duration: 1 hour

Power up your contact center with gamification

Kick-start your gamification journey with this on-demand training course. Build your knowledge of gamification and get practical insights on seamlessly integrating it into your contact center!

  • Level 1: Watch the introduction to Gamification session, hosted by QA expert Chris Mounce
  • Level 2: Document your vision for Gamification in your Contact Center using the workbook.
  • Level 3: Explore further reading to gain further understanding of how to engage agents.
  • Level 4: All Done. Download your Gamification Guru badge to demonstrate your knowledge.
Gamification Guru

Get ready to level-up your agent engagement with this 1 hour on-demand training session.

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