The latest news and views from the EvaluAgent Team

EvaluAgent form strategic partnership with The Forum

We’re excited to announce that we have recently formed a strategic partnership with The Forum (formerly known as The Planning Forum).

The goal is to provide sponsorship, thought leadership and best practice to their members; all of whom are looking to increase contact centre productivity, raise levels of employee engagement and improve that all-important customer experience.

Over the coming 12 months, our contact centre experts will be taking part and exhibiting at The Forums’ leading events, including:

September 2017 - London, UK.

Leadership Forum - 14th September 2017 - United Business Media building, London.

November 2017 - Warwickshire, UK.

National Quality & Customer Experience Conference - 29th November 2017 - Chesford Grange.

April, 2018 - Harrogate, UK.

Customer Strategy & Planning Conference - 23rd and 24th April 2018 - Majestic Hotel, Harrogate.

Contact centre professionals will be able to learn more about the world’s first Workforce Engagement Management platform, and see some of our most popular software solutions, such as EvaluAgent Quality in all of its glory.

Speaking about the partnership, our Marketing Manager said:

“We’re looking forward to working with The Forum, spreading the word about EvaluAgent and helping their members improve contact centre operations, through implementing the latest technology and learning from our years of hands-on experience.

Having attended the Customer Strategy & Planning Conference earlier this year, we were extremely impressed by the quality of workshops that The Forum hosted, and immediately knew that we wanted to be part of their future events.”

Penny Hicks, Membership Engagement Manager at the Forum added:

“The Forum is delighted to announce that EvaluAgent has signed up and become members of The Forum for the next 12 months. We would like to thank them for their support, and look forward to welcoming them into our community and all the advice they’ll be able to share with our members”.

For those of you who are unable to attend the events, be sure to check out our extensive list of in-depth guides and resources, or to see our software solutions in action, click here to arrange a personal demo.

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