evaluagent, a leading provider of quality assurance and conversation intelligence software for contact centers, has once again been recognized across multiple categories in G2’s Summer 2026 report. With a total of 45 badges for the quarter – the most badges yet – it further cements evaluagent’s reputation as a platform of choice for teams looking to leverage automation and insight.
Key badges awarded in the Summer 2026 report include:
Contact Center Quality Assurance
- Leader (overall and Mid-Market)
- Regional Leader — EMEA
- Regional Leader — Americas, Mid-Market
- Momentum Leader
Conversation Intelligence
- High Performer
- Easiest Admin — Mid-Market
Speech Analytics
- High Performer — Mid-Market
- Easiest To Do Business With — Mid-Market
The recognition builds on a consistent run of strong G2 results, and comes alongside two prestigious annual accolades from earlier in the year: inclusion in G2’s Top 50 UK Software Companies and Top 50 Customer Service platforms – awards that reflect the breadth of evaluagent’s customer base and the platform’s sustained impact on the businesses it serves.
Matt Jones, Head of Product, said: “These badges reflect the work we put into making evaluagent genuinely useful – not just feature-rich, but something QA teams actually rely on day to day. To also be named a Top 50 Customer Service Product is a real point of pride this year, and a reflection of the trust our customers place in us.”
About G2:
G2, the world’s leading business software review platform, awards badges to companies based on verified customer reviews and user satisfaction ratings. Each quarter, G2 compiles data from advanced algorithms and user reviews to highlight the performance of key software providers in the market.
Read our reviews from real customers: https://www.g2.com/products/evaluagent/reviews
