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Smart Quality - Closing the loop on QA

By Jaime Scott |

EvaluAgent CEO, Jaime Scott, shares how Integrated Surveys, Speech Analytics and new coaching workflows can be combined within one platform to empower CX teams to close the loop on Quality Assurance.

If you'd like to learn how to align CSAT and QA, are interested in Speech Analytics or looking at ways to adapt your coaching for remote-first teams, please enjoy the recording of Smart Quality - Closing the loop on QA.

 

 

_Smart Quality - Closing the loop on QA

 

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