Featured Content

How to develop a successful quality assurance framework by Martin Jukes.

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Latest Webinar

How To Make The Most Of Your Quality Assurance Data

Feeling like your QA programme is becoming a tickbox exercise? Or are you wanting to take your QA to the next level?

Watch this recorded webinar as we share how to make the most of your Quality Assurance data and provide a live demonstration of our brand-new Coach and Feedback app. Now part of our free 30-day trial.

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Watch recorded webinars

Watch the latest EvaluAgent best practice and product update webinars on-demand. 



Latest events:
29th April 2019

Call centre & customer services summit

Join Michelle Dinsmore and Dianne Moralee in London, between 29th – 30th April 2019 as we sponsor this popular industry recognised event. 

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Why attend our events?

Enjoy a packed agenda of industry thought-leaders, workshops and roundtables giving you the opportunity to network with like-minded professionals and see EvaluAgent in action.

"It was informative and really lovely to meet other people in the same line of work and talk about how they score quality. I would love to come to any events in the future as I got a lot of good ideas from the day."

Helen Kimber,  Head of QA at One Family