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How to improve the perception of QA and achieve great results by Martin Jukes.

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The Art of Customer Recovery: What is it and why should we all be doing it?

Want to make a big difference to Customer Experience? Start with understanding and adopting Customer Recovery.

We've teamed up with CustomerSure who've helped over 100 companies to measure and improve customer experience.   

Watch this webinar to learn how best to collect customer feedback and more importantly what to do with it when you have it, which can both delight customers and motivate and engage colleagues.

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